Hey, thanks for your fucking feedback. Allow me to give my humble response.

My expectation for this kopitiam is no less than any other eatery, be it a Ramli burger joint or a Japanese restaurant that needs booking 6 months in advance. If you are familiar with the F&B industry, like I have been and which you are fucking ignorant, you will realize that this is a common case of poor customer service. And if you have an actual job and get paid to do it, you should know that if the customer is not satisfied in any way, you will lose business and maybe your job.

It doesn’t matter if I’m buying a meal at KFC or a RM5K 10-course dinner, making me wait for a simpler dish while the rest are already there is not acceptable anywhere. Since you probably have a pair of fucking glasses in front of that pair of fucking rat’s balls you call eyes, note that the dish in question is “chicken rice”. I’ve had S$25 chicken rice at the Mandarin Hotel Orchard which was prepared in shorter time than this outlet, which was 40% occupied at that time.

If I own this restaurant, I won’t be just at the kitchen area checking on what people are (not “is”, go learn some English) doing. I’d be firing people. Go use that fucking piece of crap in your skull called brain: if we are not paying, do we deserve their respect? Don’t worry about it, I don’t expect you to be able to answer that. I’m “being too ego”, remember?

Lastly, I am naive but Kimtal doesn’t owe me a living, they owed me a plate of chicken rice together with all the other dishes, on time and together and without staff talking back at me. Thanks for the advice, I’ll be real and not try to be lame.

Now go back to your shit hole you call life where you just wasted a few minutes commenting on my blog.

And that is your fucking problem. Your check’s waiting at IOI Boulevard.

Let me teach you la. Going to this type of food joint, just order a simple meal and drinks. If you want to have good dinner with family, please bring them elsewhere which you think will give you value for your money. This type of kopitiam you can fucking forget about having good customer service.

You should not even go to the kitchen area to check on what people is doing. Let them carry out their job. If you not happy, just give them a piece of mind and leave the place. Don’t do things as if you own the restaurant. This is where you have gone wrong. When one person being too ego, people will not respect you as customer cos they expect you to sit down and wait for your food arrival and not act like their boss.

The moral of the story, if you want fast food service go to McD or KFC. If you want to enjoy good food and service arrival on time go big restaurant since you argue the amount you pay can be spend elsewhere. Lastly don’t be so naive, the whole world does not revolves around you and nobody is owing you a living. Be real and don’t be a lamers.

TQ.

We both know that our money wasn’t well spent on that kind of food and place.